Frequently Asked Questions

Are you fully remote?

Yes. All services are provided 100% remotely. We communicate through secure portals, email, video calls, and phone—no in‑person meetings required.

The process is simple:

  1. You upload your documents through a secure portal.
  2. We review your information and ask clarifying questions if needed.
  3. Your tax return is prepared and shared for your review.
  4. Once approved, we submit the return electronically and provide next steps.

Yes. we use encrypted, password‑protected systems for document sharing and storage. Your personal and financial data is handled with strict confidentiality and security standards.

We work with individuals, freelancers, consultants, remote employees, and small business owners currently from the State of Texas who want accurate tax preparation and proactive tax planning without visiting an office.

We offer both.

  • Tax preparation focuses on filing accurate returns for past periods.
  • Tax planning is forward‑looking and helps reduce future tax liability through strategy, optimization, and timing.

Tax planning is valuable anytime, but especially if:

  • Your income increased
  • You are self‑employed or have started a business
  • You work remotely in multiple states
  • You received equity, bonuses, or investment income
  • You want to avoid surprises at tax time

Planning is most effective before year‑end, not during filing season.

Absolutely. We regularly work with freelancers, contractors, consultants, and small business owners on:

  • Schedule C filing
  • Estimated tax planning
  • Deductions and expense tracking
  • Entity selection considerations
  • Year‑round tax strategies

Fees are typically flat‑rate and based on complexity, not hourly billing. You will be informed about the cost upfront before any work begins. Tax planning services may be offered as one‑time engagements or ongoing packages.

Payment is generally due before filing or before the start of a planning engagement. Accepted payment methods will be provided during onboarding.

Common documents include:

  • W‑2s and 1099s
  • Income and expense summaries
  • Prior‑year tax returns
  • Retirement, investment, or crypto statements (if applicable)

You’ll receive a personalized checklist after onboarding.

Yes. A brief initial consultation by phone helps ensure we are a good fit and clarifies your needs before moving forward.

Getting started is easy:

  1. Use the contact form on our website to request services.
  2. Receive onboarding instructions and secure portal access.
  3. Upload documents and complete intake forms.
  4. Relax while we handle the rest.

Turnaround time depends on complexity and how quickly documents are provided. Most individual returns are completed within a few weeks after receiving complete information.

Yes. We can provide a firm estimate based on a review of your prior year’s return or a quick diagnostic call to identify which forms you will need this year.

Disclaimer
Topaz Tax Services is not a CPA firm and these services are not regulated by the Texas State Board of Public Accountancy.